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Home / AHPREP-CMAA · CMAA — Certified Medical Administrative Assistant (NHA) / Unit 2: Patient Scheduling and Flow

AHPREP-CMAA · CMAA — Certified Medical Administrative Assistant (NHA)·UnitAHPREP-CMAA · Unit 02Access: Premium

Unit 2: Patient Scheduling and Flow

Prepare for Unit 2: Patient Scheduling and Flow with practice questions covering 6 topics. Part of CMAA — Certified Medical Administrative Assistant (NHA) — build your knowledge and track your progress with AH Prep.

Topics
6
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What’s in it.

6 topics
  • Topic 01

    Scheduling Systems — Manual, EHR-Based, and Online Patient Portals

    Coming soon
  • Topic 02

    Appointment Types — Routine, Urgent, New Patient, and Follow-Up

    Coming soon
  • Topic 03

    Schedule Matrix — Provider Time Blocks and Buffer Slots

    Coming soon
  • Topic 04

    Patient Wait Time Management and Overbooking Strategies

    Coming soon
  • Topic 05

    No-Shows, Late Arrivals, and Cancellation Policies

    Coming soon
  • Topic 06

    Referral Scheduling and Specialty Coordination

    Coming soon